The Question

Which reorder policy is right for each product?

Case study · Supply chain · Inventory policy

ConfidentialClient work product

Testing reorder policies, and an AI one, before they touch the warehouse

Client
(withheld)
Industry
Uniform rental and supply
Decision type
Inventory staging: the reorder policy for each product
Products in scope
(withheld)
Policies tested
Rule-based reorder policies and an AI ordering policy
Model
AnyLogic simulation with a Power BI scenario dashboard
Cost reduction found
(withheld)
Result
Each product's policy chosen before rollout

Client's brief · reconstructed excerpt · values held in confidence

(withheld), a leader in managed clothing solutions, keeps (withheld) garment SKUs in stock: every style in every size and color its customers' crews wear. Supply comes from (withheld) suppliers on lead times measured in weeks. Demand moves in jumps: a new customer installs, a crew adds wearers, a site changes uniforms. Planners run several reorder policies across those products, and the company wants to know which policy suits each one. It also has a new candidate: an AI policy that decides in real time whether to order, from which supplier, and how much. Trying any of them on the live supply chain means months of waiting, and real costs if the policy is wrong.

Bars cover values SimWell holds and is not releasing. The released figures stand as printed.

§ 1

Why can't planners pick the best policy from history?

History shows how one policy performed on one stretch of demand. It can't show how a different policy would have done on the same months, and every product behaves differently: a fast-moving work shirt and a rarely ordered size of flame-resistant pant need different rules. Trying a new policy on the real supply chain takes months to read, and a bad one shows up as an empty shelf on a customer's install date or as stock nobody needed. With thousands of SKUs, trial and error is not an option.

§ 2

What did the model let planners do?

Design a scenario and play it out in minutes. SimWell built the supply operation in AnyLogic with an input screen for the policy and its parameters, the products, and the time window. As the model runs, cost and inventory levels update on screen. Results flow into a Power BI dashboard that lines up every scenario on the same measures, so planners can compare policies product by product on equal terms.

§ 3

Can an AI ordering policy be trusted with real inventory?

Only after it has earned it somewhere safe. The same simulation is the training ground for the AI policy, which decides in real time whether to order, from which supplier, and how much. It learns over thousands of simulated months, makes its mistakes where they cost nothing, and is then measured against the rules planners use today, on the same products and the same demand.

Exhibit A · Six months of one garment
Inventory policy simulation

Representative model. Demand, policies, and costs shown are illustrative, not client data.

Cleared for release

What changed

The client's feedback from testing: the tool is central to improving its supply operations. Planners can now choose the best policy for each product before rollout, and test the AI policy against today's rules on equal terms.

Knowing the outcome before the order goes out is where the savings come from: fewer empty shelves on install dates, and less stock carried against demand that never arrives.

SimWell helps operators make better decisions under uncertainty. We build simulation and optimization models that reflect operational reality, test scenarios before committing resources, and transfer capability so teams can run decisions independently.

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Client confidential. Client name withheld. Released figures stand as printed.